Offshore
Outsourcing
Offshore Outsourcing is a strategic move and the goal
is to build a long-term relationship in which you expect
the unexpected and deal with real issues. Our intent
in this resources section is to guide you through the
process of offshore outsourcing, by sharing our research
and experiences. Our Global Delivery Model is the outcome
of this research and has been fine tuned by our learning
through numerous customer engagements that we have successfully
handled.
Vendor Evaluation Process:
Vendor Evaluation Process in offshore outsourcing requires
special caution and incorporates additional steps than
other vendor evaluation processes. Know more about these
additional steps and how to proceed with them.
Offshore Outsourcing Issues:
Certain issues need to be taken care of even after choosing
the right outsourcing partner for your business. The
earlier they are taken care of, the better.
Offshore Outsourcing Issues can be
broadly classified under the following main headings:
Offshore Outsourcing Issues- Country Related:
Know more about your offshoring destination and take
into consideration the macro environment surrounding
your vendor. Understand the factors that are to be looked
while outsourcing offshore.
Offshore Outsourcing Issues- Vendor Related:
Certain issues related to vendor like ownership of information,
security, business continuity agreement and reporting
must be addressed from start, so as to avoid conflicts
at a later stage. Learn more about various vendor related
issues.
Offshore Outsourcing Issues- Personnel Related:
Get an insight into personnel related issues like the
offshore vendor’s human resource policies, skill
set et all before deciding the final contract. For an
enhanced outsourcing relationship, all issues related
to offshore team must be understood and carefully dealt
with.
Offshore Outsourcing- Other Issues:
A successful outsourcing relationship addresses other
general issues like in-house flexibility, balancing
expectations and risks, creating concrete internal processes
as well taking care of important formalities like SLA,
insurance & warranty etc. Know more about such issues.
Offshore Risk Management:
Risk assessment and mitigation is most important when
you are outsourcing offshore. Know more about risk management
involved in IT outsourcing. Learn more about the advantages
of Global Delivery Model in reducing your risk exposure.
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